Rentals for Drake Artistry Collective on-location or in-studio clients will be delivered on the day of the event and include a self-addressed, pre-paid mailer. Rentals are due 4 business days from the event date. For example, a rental for an event occurring on a Saturday will be due the following Thursday. Once the items are received, your deposit will be refunded. Refunds can take up to 10 days to receive, but rarely take that long.
Rentals for remote clients (who we are not servicing) will be mailed to your shipping address on file to arrive three days before your event date. Rentals are due 4 business days from the event date. For example, a rental for an event occurring on a Saturday will be due the following Thursday. Once the items are received, your deposit will be refunded. Refunds can take up to 10 days to receive, but rarely take that long.
Rentals can be cancelled up to 4 days before your event, afterwhich, it will have already been shipped.
All hair accessory purchases are final and cannot be refunded.
